🎓 Congress 常见问题 FAQ

1.我该如何报名参加？

您可以在官方网站填写报名表并完成付款后，即可收到确认电邮与观看连结

You can register on our official website. Once payment is completed, you’ll receive a confirmation email with the viewing link

2. 有哪些付款方式？

我们接受电子转账、信用卡和 PayPal 付款

We accept bank transfer, credit card, and PayPal payments

3. 研讨会是现场直播还是录制？

所有内容为预录访谈，您可以随时观看，不受时区限制

All sessions are pre-recorded interviews that you can watch anytime, regardless of time zone

4. 我可以下载影片观看吗？

可以下载用于个人学习，请勿公开分享或传播

Yes, you may download the videos for personal learning. Public sharing is not allowed

5. 我可以重复观看吗？

可以，在开放期间内可无限次观看

Yes, you can rewatch the videos anytime during the access period

6. 观看连结会过期吗？

每季度的观看连结有效期为6个月

Each quarter’s access link is valid for six months

7. 如果我付款后没收到确认信怎么办？

请将付款凭证发至客服信箱，我们会协助核对

Please email your payment proof to our support team for verification

8. 讲师的课程要如何报名？

您可以在每位讲师介绍页面底部找到他们的课程连结

You can find each instructor’s course link at the bottom of their profile page

9. 可以退款吗？

因为内容为数字产品，一旦发出观看连结后恕不退款

As the content is digital, refunds are not available once the access link has been sent

10. 如果有技术问题或需要帮助怎么办？

您可以透过网站的“联系我们”表格或发送电邮给客服团队

If you encounter technical issues, please contact us via the website form or by email